Frequently Asked Questions

Terms and conditions

Terms and Conditions

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Overview

This website is operated by Shop8. Throughout the site, the terms “we”, “us” and “our” refer to Shop8. Shop8 offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

2MMC is the new 3CMC and 3MMC

All 3CMC and 3MMC orders that are paid on (or after) 4 September 2023 will be replaced with the similar product 2MMC. This is the result of the official ban of the product 3CMC and 3MMC in the Netherlands. 3CMC and 3MMC are officially forbidden/prohibited as of 4 September 2023. All orders which contain the product 3CMC and 3MMC will be replaced with the similar product 2MMC. 2MMC has the same effects and qualities.

By agreeing to these Terms & Conditions you acknowledge that you will receive 2MMC instead of 3CMC/3MMC in your orders.

No shipments to countries

We do NOT ship any orders to the Canary Islands, United States, Canada, Malta, United Arab Emirates, Asia. If you place an order for these countries, we will NOT make the shipment and we will NOT refund your payment.

Submit a support ticket

We only provide support for orders that are placed in the past 2 weeks after the order is placed. If you submit a ticket for orders older than 2 weeks, we CAN NOT help you.

Online Store Terms

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services. We are committed to providing only high-quality products. Once we have sent your order, it can no longer be refunded or canceled due to the nature of our business.

Contact Information

Questions about the Terms and Conditions should be sent by filling in the contact form. We deliver products that do not have a return option. The moment we have received your payment and we have sent your order, we can no longer refund or cancel your order. We do not accept returns.

V.A.P

When it comes to packaging, we believe in giving our customers the best possible value. That’s why we offer our V.A.P policy, which stands for Value Added Packaging. This means that we charge an extra cost for the packaging of our products, ensuring that you get the highest quality packaging possible. We want to make sure that it arrives at your door looking as good as possible. So if you’re looking for some added value with your next purchase, be sure to check out our V.A.P policy!

Delivery

Delivery dates are estimates, unless a specific date for the transactions has been expressly agreed in writing. We deliver products that do not have a return option. Once we have received your payment and sent your order, we can no longer cancel or refund your order. We also do not accept returns. The customer is responsible for providing an order number in the bank transfer. This will make the delivery simple and easy. When the customer changes the delivery details after the order is shipped, then we are NOT responsible if the delivery goes wrong. If the customer is NOT home to receive the package, then we are not responsible for the delivery anymore.

Buyer Use of Products

Products of Shop8 are for laboratory research purposes only, and are not to be used for any other purposes, including but not limited to, in vitro diagnostic purposes, in foods, drugs, medicinal devices, or cosmetics for humans or animals, for any commercial purposes, or the production of illicit drugs. Also, all products are not intended by their manufacturer and reseller for human use or consumption. The chemical, physical, and toxicological properties of these chemicals have not been fully investigated and are not guaranteed. Buyer acknowledges that the products have not been tested by Shop8 for safety and efficacy in food, drug, medical device, cosmetic, commercial or any other use. Buyer expressly represents and warrants to Shop8 that Buyer will properly test, use, manufacture and market any products purchased from Shop8 and/or materials produced with products purchased from Shop8 in accordance with the practices of a reasonable person who is an expert in the field and in strict compliance with all applicable laws and regulations, now and hereinafter enacted. Buyer warrants to Shop8 that all terms in these Terms and Conditions shall be abided if the buyer introduces products purchased from Shop8 into commerce. Buyer further warrants to Shop8 that any material produced with products from Shop8 shall not be adulterated or misbranded and shall not be materials which may not be introduced into commerce. Buyer has the responsibility to verify the hazards and to conduct any further research necessary to learn the hazards involved in using products purchased from Shop8. Buyer also has the duty to warn Buyer’s customers and any auxiliary personnel (such as freight handlers, etc.) of any risks involved in using or handling the products. Buyer agrees to comply with instructions, if any, furnished by Shop8 relating to the use of the products and not misuse the products in any manner. If the products purchased from Shop8 are to be repackaged, relabeled, or used as starting material or components of other products, Buyer will verify Shop8 assay of the products. No products purchased from Shop8 shall, unless otherwise stated, be considered to be foods, drugs, medical devices or cosmetics. Furthermore, any customer of Shop8 declares to take full responsibility for any purchases (made now and in the future) of any product or service from Shop8.

International Use

Shop8 makes no claims that the products offered may be lawfully purchased outside of The Netherlands. Purchasing the offered products may not be legal by certain persons or in certain countries. If you purchase the offered products from outside of The Netherlands, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. These Terms and Conditions are governed by the internal substantive laws of The Netherlands, without respect to its conflict of laws principles. Jurisdiction for any claims arising under this agreement shall lie exclusively with the courts within The Netherlands. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any term of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term. Shop8 does not ship to the USA and buyer expressly warrants to Shop8 that Buyer will not ship any products or supplies purchased from Shop8 to the USA. Shop8 reserves the right, in its sole discretion, to terminate your access to Shop8 products and services if Buyer is found to disregard these terms and Shop8 shall not be held liable for any legal conflicts or damages arising from the consequences of such neglect or misrepresentation.

User agrees not to use the name of Shop8 or its logo for any promotional or commercial purpose or any other purpose without the prior written consent of Shop8.

Hold Harmless Agreement

The customer hereby acknowledges the following: The chemicals and/or supplies purchased may have hazardous properties; and that he/she is legally entitled to receive these materials. In consideration for the sale of the offered chemicals and/or supplies to the undersigned, the buyer agrees as follows:

Shop8 makes no warranties of any kind, express or implied, that the chemicals and/or supplies are merchantable or that they are fit for any particular purpose. In no event shall Shop8, or Shop8 heirs and assigns, be liable for consequential damages, nor shall Shop8 liability on any claim for damages arising out of or connected with the sale, delivery, or use of the chemicals and/or supplies exceed the purchase price of the chemicals and/or supplies. The buyer will not use the chemicals and/or supplies in violation of any local, state, federal or national law. The original customer, successors and assignees, agrees to hold the Shop8 harmless from and will indemnify Shop8 from damages caused by the use of the chemicals and/or supplies.

Shop8 warrants that its products shall conform to the description of such products as provided to Buyer by Shop8 through Shop8 catalog, analytical data or other literature. Shop8 warranties made in connection with this sale shall not be effective if Shop8 has determined, in its sole discretion, that Buyer has misused the products in any manner, has failed to use the products in accordance with industry standards and practices, or has failed to use the products in accordance with instructions, if any, furnished by Shop8.
That the conditions above apply equally to all current, past, and future purchases.
Shop8 products are only refundable in the form of coupons or store credit. Shop8 does NOT refund payments by banktransfers.
This disclaimer applies to any damages or injury caused by any failure or performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, act of God, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, negligence, or under any other cause of action.

You agree to defend, indemnify, and hold harmless Shop8, its officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation, reasonable legal and accounting fees, alleging or resulting from your use of Shop8 services or your breach of the terms of these Terms and Conditions. In other words, you hereby acknowledge that any purchase shall be done at your own risk.

PRODUCT END USE DECLARATION & TERMS CONDITIONS
This document sets out the product use and the conditions for the sale and purchase of the chemical research products of Shop8.
Read this information carefully before buying or using these products.
The materials purchased may be used for industrial purposes only.
The materials Shop8 offer are NOT FOR HUMAN CONSUMPTION.
You must be at least 18 years of age to order.

You can securely pay using any payment method, including Visa, MasterCard, and other major credit cards.

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on our shipment tracking page.

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